Refund policy
At KageTee, we want you to feel confident with every purchase. If you are not completely satisfied with your order, we offer a straightforward return and refund policy.
Returns
We accept returns within 30 days from the date your order is delivered.
To be eligible for a return, items must meet the following conditions:
- Unused, unworn, and in original condition
- No signs of washing, damage, or alteration
- Returned in original packaging (if applicable)
Non-Returnable Items
We do not accept returns in the following cases:
- Items that have been worn, washed, or damaged by the customer
- Items returned after the 30-day return period
Exchanges
At this time, we do not offer exchanges.
If you would like a different size or design, please place a new order.
Return Shipping
- Customers are responsible for return shipping costs
- Return shipping fees are non-refundable
- If the item is defective, damaged, or incorrect due to our error, we will cover the return shipping cost
All returns must be sent back to our address:
KageTee / USAROOSTER LLC
1500 N Grant St Ste N
Denver, CO 80203
United States
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 10 days
- Refunds will be issued to the original payment method
- Shipping fees are non-refundable (except in cases of defective or incorrect items)
How to Start a Return
To initiate a return, please contact us with your order details:
- Email: support@kagetee.com
- Phone: +1 724 572 0644
- Address: 1500 N Grant St Ste N, Denver, CO 80203, US
Please include your order number and reason for return so we can assist you quickly.
At KageTee, we are committed to providing quality products and reliable service. Thank you for shopping with us.